Literature reviews

Emergency Department Models of Care Review

Prolonged waiting times and high patient volumes are longstanding problems in Emergency Departments (EDs) which are repeatedly reported across Australia and globally. As a result, there has been significant amount of work to re-design care processes to improve waiting times, operation and flow and crowding. The purpose of this review is to describe the scope of research that is available assessing the relationship between ED crowding and patient outcomes.

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Future Roles and Design Concepts for Emergency Departments in Queensland: Scoping Review of the Literature

Emergency Departments (EDs) play a unique role in every healthcare system as patients, in the event of an unexpected or urgent need, seek medical care through the services of these departments. In recent years however, the utilisation of EDs have been growing rapidly around the world and in Australia. This trend appears to occur irrespective of the health care system settings existing in the particular country, population size or its characteristics. The consequences of such a situation affect the safety of patients, their satisfaction and the quality of care. These effects are not limited to the individuals but impact also on health care resources including human, financial and organisational resources.

The overall objective of this discussion paper is to identify factors associated with increased demand for EDs in order to provide information for policy proposals that can lead to improved service delivery.

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Last updated: 12 July 2018