Clinical incident management resources

The following resources are provided to support clinical incident management at the local level:

The Best practice guide to clinical incident management (PDF 4.08MB) is a resource to help support individual and organisational learning and to drive quality improvement in response to patient safety incidents.

The purpose of the guide is to help individuals and healthcare organisations to determine after a clinical incident:

  • what happened
  • how and why it happened
  • what can be done to reduce the risk of recurrence and to make healthcare safer
  • what was learned
  • how the learning can be shared.
Last updated: 10 January 2018