Telehealth

Queensland’s telehealth program enables patients to receive quality care closer to home via telecommunication technology, improving access to specialist healthcare for people in regional communities and reducing the need to travel for specialist advice. Your doctor or treating health professional will determine if telehealth is an appropriate and available option for you based on your individual circumstances.

Queensland Health has one of the largest managed telehealth networks in Australia with videoconferencing systems currently available in more than 200 hospitals and community facilities across the state. Telehealth services are delivered by Hospital and Health Services and a number of external providers via the Telehealth Portal, coordinated by the Telehealth Support Unit, Clinical Excellence Division. This unit partners with a range of stakeholders to continually improve access to safe, quality healthcare using digital technologies, with the vision of embedding telehealth as an accepted and supported enabler of healthcare for all Queenslanders.

This telehealth summary includes a real life example of how telehealth is helping patients in regional and rural communities in Queensland.

Benefits of Telehealth

  • Improve patient access to health care.
  • Reduce travel and inconvenience for patients, families, carers and health professionals.
  • Provide health professionals with access to peer support and education.

Telehealth Support Unit

Phone: (07) 332 89160
Email: telehealth@health.qld.gov.au
Intranet Site: Queensland Health staff Telehealth Support Unit site

Videoconference support

Phone: 1800 066 888
Email: telehealthservicedesk@health.qld.gov.au
International Phone Number: 0011 617 3726 4810
Business hours: 7:45am - 5:00pm Mon - Fri

Last updated: 14 March 2018