When someone is dying or has died, it can be a very difficult and confusing time. The Care at End of Life project team has developed a range of resources to provide support and direction for people who are bereaved.
The bereavement resources provide useful information about preparing for the end of life of an adult family member or friend; what to do after someone dies; grief and loss; caring for self and others; a checklist of suggested tasks; and a comprehensive list of support services.
- When someone dies: A practical guide for family and friends (PDF 1.10MB) Resource targeted to broad audiences
- During sad news and sorry business: Information for family (PDF 790KB) Resource targeted to Aboriginal and Torres Strait Islander audiences
- What to do when someone dies: Information for family and friends – Easy English (PDF 1.10MB) Resource targeted to people with low English literacy, using simplified language and visual cues. Compatible with screen readers.
- * ماذ ا تفعلون عند وفاة أحد الأشخاص (PDF 710KB) Arabic language resource.
- * 有人去世时该怎么办 (PDF 902KB) Simplified Chinese language resource.
- * Nên làm gì khi có người qua đời (PDF 641KB) Vietnamese language resource.
- Checklist: Tasks and contact list (PDF 45KB) Tasks to carry out and people/organisations to contact
* These resources are available to order in hard copy format. Please use the bereavement resource order form to place an order. Please note, there is no cost associated with ordering resources through this order form.
For more information on printing these resources, please review the printing guide.
Compassionate care door signs
Compassion shown by hospital staff can have an enormous impact on a patient’s experience of care. One way to show compassion is with use of the compassionate care door sign.
The sign is placed on the hospital room door of a person who is imminently dying. It discreetly signifies to hospital staff that the person is dying, ensuring only essential staff enter the room and are sensitive to the needs of the person and their family. This helps to maintain a private and respectful environment.
- Door sign suitable for use with all patients (PDF 124KB)
- Door sign suitable for use with patients who identify as Aboriginal and/or Torres Strait Islander (PDF 86KB)
- Compassionate care door signs: Implementation guide for clinicians
- Compassionate care door signs: Design stories
- Care at end of life: Information for patients, carers, and families
- Care at end of life: Information for health professionals
- My Care, My Choices: Information about advance care planning
These resources have been researched and developed in consultation and partnership with an extensive multidisciplinary group of clinicians, consumers and content experts from across Queensland; the Aboriginal and Torres Strait Islander Cultural Capability Team and their statewide network; Health Consumers Queensland; the Refugee Health Network of Queensland; Ethnic Communities Council of Queensland Diversicare; and Scope Australia’s Communication and Inclusion Resource Centre.