Overview
Initiative type
Redesign, Service Improvement
Status
Sustained
Published
23 March 2021
Summary
Nurse Initiated X-Ray (NIX) streamlines patient care in all areas of the Emergency Department (ED), through early initiation of investigations by nursing staff, which leads to a decrease the Emergency Length of Stay (ELOS).
Key dates
Jul 2019
Implementation sites
Originated at Logan Hospital, but now offered to all Queensland Health Emergency Departments
Partnerships
Queensland Emergency Department Strategic Advisory Panel (QEDSAP); Office of the Chief Nursing and Midwifery Officer
Aim
To streamline patient care in all areas of ED by up-skilling nursing staff in the ED to initiate specific x-ray investigations.
Outcomes
- Improved patient flow.
- Improved time to meaningful treatment.
- Improved staff and patient satisfaction.
Background
NIX is not a new concept and has been implemented in many Queensland facilities over the years, but less frequently sustained. Nurse Practitioner Sarah Brokenshire and Nurse Educator Carly Bland from Logan Hospital ED presented a NIX package to PROV-ED that demonstrated impressive outcomes.
NIX responds to increasing demand on EDs, where pressure to assess, diagnose and treat patients in a shorter timeframe requires the multidisciplinary health care team to work together to provide high quality, safe care.
With appropriate governance, engagement from stakeholders, education, and completion of competencies, nurses can act autonomously within their scope of practice to initiate investigations, thereby streamlining the care of emergency patients.
Methods
NIX was introduced as part of a package of nurse-initiated protocols (along with pathology and medication ordering). It included:
- Development of work instructions and learning packages for senior nursing
- Online and face-to-face training
- Clinical skills assessment to determine competency
- Auditing and feedback to ensure compliance with the work instruction.
Discussion
Implementation of the three nurse-initiated protocols at the pilot site, demonstrated the following for patients triaged to the waiting room awaiting an acute bed:
- Reduction in average time to meaningful treatment from 61 minutes to 38 minutes post-implementation.
- Reduction in ELOS of 142 minutes
- Reduction in proportion of patients who did not wait for treatment from 4.5 per cent to 2.5 per cent
Lessons learnt
Cultural beliefs around nurse-initiated protocols are a potential barrier to implementing change. This can be overcome through appropriate stakeholder engagement, effective communication and well designed and implemented education packages.
Key contact
PROV-ED Project Team, Healthcare Improvement Unit
Manager, PROV-ED Project Team
PROV-ED Project – Healthcare Improvement Unit (HIU) – Clinical Excellence Queensland (CEQ)