This project improved Outpatient clinic utilisation through reducing the number of patients who fail to attend (FTA) their appointments.
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The RAP initiative is a joint undertaking by the Healthcare Improvement Unit and The Viewer team to deliver strategic improvements to Queensland Public Hospitals.
CLEAR uses a suite of indicators including quality and safety targets to measure ED performance against the four-hour emergency access target.
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Previous evaluations acknowledge that consumers are often not aware or are unable to advocate for telehealth as part of their healthcare journey. To address this, a multi-stage...
Prolonged waiting times are a common source of patient dissatisfaction and complaints. As most Emergency Department (ED) patients are discharged from ED, the time required for...
The Emergency Department (ED) Reference Guideline for Common Adult Orthopaedic Limb Injuries is a pathway that helps with the treatment of most common peripheral...
Post-Operative Discharge Support Service (PODSS) is a telehealth service led by Clinical Nurse Consultants (CNCs) designed to reduce unnecessary Emergency Department (ED)...
By focussing on what was available to them, Mater Midwifery Group Practice (MGP) co-designed an innovative solution for capturing, accessing and sharing information rapidly and...
