Bringing together contemporary human resource literature with advances in mobile technology sees Children’s Health Queensland (CHQ) providing an innovative platform from which medical officers can strengthen their professional knowledge and abilities while seamlessly accessing the information they need to enable an improved patient experience.
On-boarding Mobile App - CrewCHQ
Initiative Type
Redesign
Status
Close
Added
15 August 2017
Last updated
04 May 2023
Summary
Key dates
Jul 2016
Aug 2017
Implementation sites
Lady Cilento Children’s Hospital
Aim
Provide a robust and engaging on-boarding process through which an employee is able to build the requisite knowledge and behaviours needed to both succeed in their role and become an effective workplace contributor.
Benefits
- Personalised induction, onboarding and orientation.
- Integrates key events with smart phone calendar and electronically records attendance at forums and training sessions.
- In-app reminders and notifications.
- Interactive communication tools to connect with colleagues, hospital leaders and training providers.
- Access to key CHQ workflow processes, guidelines, policies, procedures and resources.
Background
A review of practice identified that the approach taken to support medical officers could be improved. Central to the redesign was an ambition to test the coupling of contemporary induction, orientation and socialisation literature with advances in personal technology to deploy a dynamic, staff engaging mobile application (app) which was applicable, adaptable and has utility within healthcare.