Dr Jillann Farmer
Dr Jillann Farmer commenced as the Deputy Director-General of Clinical Excellence Queensland in June 2020.
Returning to Queensland Health after employment as the Director of the Division of Healthcare Management and Occupational Safety and Health of the United Nations, based at the headquarters in New York for 8 years. During tenure in this role, she was responsible for the health, safety and wellbeing of all UN personnel deployed throughout the world and was also responsible for the standards in healthcare facilities operating under the UN flag.
This includes over 400 healthcare services, ranging from primary care clinics, military forward medical services, to Level 3 hospitals. She is also the Chair of the UN interagency network of Medical Directors, the peak body for Occupational Health in the UN system. Prior to this, she was the Medical Director of the Patient Safety Centre in Queensland Health, and the inaugural Director of the Clinician Performance Support Service.
Jillann worked for the Medical Board of Queensland, building the Health Assessment and Monitoring Program for management of registrants with illnesses that impact on their ability to practice. She has been a Director of Medical Services at a mid-size acute Hospital, and a Senior Medical Officer Emergency Medicine. She holds fellowships of both the Royal Australian College of General Practitioners and the Royal Australasian College of Medical Administrators.
During 2014, she led the UN’s internal response to Ebola, allowing the safe deployment of UN personnel into the Ebola Outbreak area, and ensuring delivery of healthcare services to them throughout the crisis. She has had extensive experience dealing with other disease outbreaks including Zika, cholera, yellow fever and lassa fever. During her tenure as UN Medical Director, she developed and launched the UN system workplace mental health strategy, developed the UN Safety and Quality Standards and implemented reforms of the UN Trauma care system. Her current area of priority focus is now on Covid-19.
Outside of work, Jillann has been a martial arts practitioner for over 30 years, and is a keen hiker, kayaker, cyclist and cross-country skier.
Chief Allied Health Officer
Liza-Jane is the Chief Allied Health Officer for Queensland. She is responsible for providing high level strategic leadership for statewide workforce reform and education strategies—including industrial, policy and regulatory change—to ensure an appropriately skilled allied health workforce meets the current and future health needs of Queenslanders.
An experienced physiotherapist with over 25 years of practice experience in the public and private sectors in Queensland and overseas, Liza-Jane also has postgraduate qualifications in health management. She is an Adjunct Professor in the Faculty of Health and Behavioural Sciences at the University of Queensland and an Associate Clinical Professor in the School of Clinical Sciences, Faculty of Health at the Queensland University of Technology. Her current research collaborations include a range of allied health workforce, education and service redesign projects.
Liza-Jane has a strong track record in delivering strategic policy results at state and national levels. She has demonstrated ability to initiate, drive and successfully deliver transformation within healthcare environments, including in the areas of clinical governance, professional standards and practice, policy, clinical education and training, change management and workforce information and management systems.
Dr Mark Brown
Chief Dental Officer
Dr Mark Brown is the Chief Dental Officer for the Department of Health and provides expertise and strategic leadership in oral health and is responsible for monitoring oral health services in Queensland to ensure high quality accessible care of Queenslanders.
Mark has previously held executive, management and senior clinical positions in a number of large public oral health services, as well as owned his own private dental practice.
Mark brings a wealth of practical experience in both general practice dentistry and management of clinical dental services. A Fellow of the International College of Dentists, Mark has specific interests in engaging those at high risk of dental disease in the community and helping them to improve their quality of life through better oral health.
Adjunct Professor Shelley Nowlan
Chief Nursing and Midwifery Officer
Chief Nursing and Midwifery Officer Shelley Nowlan provides overall professional and industry advice for nursing and midwifery matters across Queensland. This includes leading, advocating and supporting nurses and midwives to provide quality, safe care for Queensland communities through policy, direction and regulation. Shelley has over 30 years’ experience in healthcare, including 17 years’ experience in a range of metropolitan, regional and rural public sector executive clinical and health administrative leadership roles at a strategic and operational level.
She is a people-orientated executive leader with experience in contemporary healthcare systems including clinical innovation, leadership development, strategic planning, change management, policy development at state level, research, clinical practice and workforce development.
Shelley’s leadership has helped achieve practical outcomes within the nursing profession and as well as clinical care re-design programs and has led to success in developing and leading statewide and district clinical leadership programs.
Shelley has had significant experience in both capital works programs and commissioning of health services along with the development and implementation of patient models of care and care innovations. Her experience within the nursing profession extends nationally and internationally.
Jan Phillips is the Executive Director of the Centre for Leadership Excellence and has responsibility for the development of leadership and management capabilities for Queensland Health clinicians to support improvement in healthcare teamwork, culture and service delivery.
Jan has previously held executive and general management positions in a number of large public sector organisations, including central public sector management agencies and housing, local government, planning and public works departments.
She brings significant expertise in public service and healthcare reform and improvement, including leadership and management development, workplace culture improvement, workforce redesign, strategic planning, access improvement, clinical redesign, patient safety and quality improvement, innovation, human resource management and organisational change development.
Jan has national and international experience as an invited speaker and facilitator and has published a range of articles on clinical leadership and healthcare culture reform improvement. Her qualifications are in social work and strategic leadership, and she is a fellow of the Australian Institute of Company Directors.
Associate Professor John Allan
Associate Professor John Allan is the Executive Director of the Mental Health Alcohol and other Drugs Branch in the Department of Health and leads the state-wide development, delivery and enhancement of the specialist areas of mental health and alcohol and other drugs treatment in Queensland. John has previously been Chief Psychiatrist in both Queensland and New South Wales. He spent twenty years working in North Queensland where he developed a wide range of new mental health services. He is highly experienced in government policy, mental health legislation and service development.
John’s clinical interests include the mental health and wellbeing of Aboriginal and Torres Strait Islander people and care for those with serious mental illness in community settings. His current research and policy interests focus on national mental health reform, clinical service standards, seclusion and restraint reduction, recovery oriented practice, insight into schizophrenia, rural and remote mental health, carer and consumer involvement and smoking reduction strategies. He recently led the introduction of the new Queensland Mental Health Act 2016.
He is the President Elect of the Royal Australian and New Zealand College of Psychiatrists and has previously held positions on the RANZCP Board and in Education.
Kirstine Sketcher-Baker is the Executive Director of the Patient Safety and Quality Improvement Service and is responsible for monitoring and supporting Hospital and Health Services to minimise patient harm, reduce unwarranted variation in health care and achieve high-quality patient-centred care. Kirstine has a statistical background with a longstanding interest in monitoring patient safety and quality of care in hospitals.
She has led the introduction of various monitoring tools and information systems throughout Queensland and in Alberta Health Services, Canada including RiskMan, Variable Life Adjusted Displays, the Queensland Bedside Audit and Patient Experience Surveys.
Kirstine has also overseen partnerships with Queensland’s public hospitals to measure patient experience in various hospital settings including maternity and emergency departments and through the collation and analysis of compliments and complaints.
Michael Zanco is the Executive Director of the Healthcare Improvement Unit, and has responsibility for driving systems improvement and reform by working collaboratively with Statewide Clinical Networks, Hospital and Health Services and other system leaders to explore opportunities to improve access to healthcare.
Michael has a long and successful history of effectively engaging and partnering with frontline clinicians, health service executives and policy makers to deliver real improvements to patient care and driving sustainable system-wide improvements in relation to access, equity and quality of services provided.
Over his career, Michael has worked in many roles, starting in public hospital administration supporting the delivery of patient care before taking on roles within the corporate setting to influence and deliver policy and investment initiatives that support true whole-of-system change.