Improvement Fellows glean inspiration at international event

Wednesday, November 7, 2018
Jacqueline Marks, Michelle Padget and Michael Tresillian

CED Improvement Fellows Jacqueline Marks, Michelle Padget and Michael Tresillian (pictured, L-R) recently attended the International Society for Quality in Healthcare Conference (ISQua); an internationally recognised quality improvement, change management and patient safety event.

The 2018 conference was hosted in Kuala Lumpur from September 23 – 26 and was an opportunity for the fellows to connect with international leaders in quality and safety, learn about current innovations and future directions within healthcare improvement, and to consolidate learnings from their fellowship so far.

The theme of the conference was Head, Heart and Hands. Weaving the fabric of Quality and Safety in Healthcare as chosen by ISQua to highlight the importance of engaging all three H’s to bring about change in quality improvement and patient safety. "The conference was a platform for representatives from across the globe to share experiences, learn from each other, and support and galvanise improvement locally and internationally," The Fellows said.

The Improvement Fellows connected with key opinion leaders within Australia and internationally to provide opportunities for future learning and engagement and attended several interactive sessions exploring areas such as innovation within healthcare and its measurement, QI methodology and tools, and implementation science principles. "From this experience we have identified further learning opportunities and additional fields of focus within future fellowship programs."

"This has highlighted the importance of active consumer engagement at all levels, including as stakeholders, co-designers and evaluators of change," The Fellows said. “The conference also demonstrated the value of working to improve social determinants of healthcare and how profoundly this can benefit consumers."

"We are excited about the opportunities this conference has provided both for the future of the fellowship program within CED, the clarity it has provided in our current improvement work, and ideas for future change within the current healthcare system.”

Last updated: 27 November 2018