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Project Name
Drive-through prescription collection service
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HHS:
Metro North HHS
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Initiative:
Model of Care, Service Improvement
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Presented by:
Mr Edwin Cheung and Mr Michael Spargo
A drive-through delivering better outcomes for vulnerable consumers with chronic conditions emerged at Redcliffe Hospital during the COVID-19 pandemic.
While burgers and fries were off the menu, medication education was delivered via telehealth and waiting times on hospital grounds dropped from an hour to around two minutes.
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