Drive-through prescription collection service

  •   Project Name

    Drive-through prescription collection service

  •   HHS:

    Metro North HHS

  •   Initiative:

    Model of Care, Service Improvement

  •   Presented by:

    Mr Edwin Cheung and Mr Michael Spargo

A drive-through delivering better outcomes for vulnerable consumers with chronic conditions emerged at Redcliffe Hospital during the COVID-19 pandemic.

While burgers and fries were off the menu, medication education was delivered via telehealth and waiting times on hospital grounds dropped from an hour to around two minutes.

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