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Project Name
Deadly Ears: delivering remote healthcare during lockdown
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HHS:
Children's Health Queensland HHS
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Initiative:
Service Improvement
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Presented by:
Mr Matthew Brown
Do you want to hear a story about how the pandemic prevented a specialist outreach service from travelling to vulnerable Indigenous communities, but it still managed to deliver essential care?
It was through innovations in telehealth!
Rapidly building on existing experience in the delivery of telehealth capabilities in store-and-forward technology and a hybrid model including face-to-face and telehealth care enabled the continuity of care to children with significant ear disease, hearing loss and associated impacts. Additional benefits included high attendance rates and tangible improvements in skills and confidence for staff.