Using PREMs to create electronic actionable patient perspectives

The second Women in Healthcare presenter was Adjunct Associate Professor Leanne Stone, who is the Director of Nursing for the Division of Cancer in Metro South Hospital and Health Service. Leanne is leading the research and build of an electronic Actionable Patient Perspective or eAPP that will inform Patient Reported Experience Measures or PREMs.

PREMs ideally capture hospital performance in six domains advocated by the Institute of Medicine (IOM), ranging from respect for patient needs and preferences, care coordination, physical and emotional support, and the involvement of significant others.

The Patient-reported Experience-Cancer (PRE-C) instrument was developed to capture these variables in the cancer service and inform responsive health service delivery. Leanne’s team tested the instrument across all streams of cancer care by embedding it into the Integrated Electronic Medical Record or ieMR. Leanne provided attendees with an insight into how the platform works, how it can be customised, current benefits and limitations.

At the end of her presentation, session facilitator Professor Keith McNeil, then-Acting Deputy Director-General Clinical Excellence Queensland said it was a fantastic example of harnessing data and turning into useful information accessible in real-time.