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Project Name
The impact of devolved accountability in an outpatients department
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HHS:
Gold Coast HHS
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Initiative:
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Webpage:
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Presented by:
Kate Wylie and
Kimberley Pierce
Gold Coast Health piloted a shared governance business model in the orthopaedics department, granting clinical departmental leads with direct accountability for achieving agreed outcomes, supported by increased financial and HR delegations. This enabled them to more directly and efficiently manage the day-to-day operations of the department and improve its overall clinical and financial performance.
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