FRAIL

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As the population ages, health systems across the world are working to improve care delivery and support healthy ageing. Billie is one such person.

Born in the early 1900s Billie has lived life to the fullest, married in Sydney in the shadow of World War II before heading north, she is now receiving care from the comfort of her Residential Aged Care Facility (RACF) thanks to the Metro North’s RACF Support Service.

The service provides care to people living in RACF in partnership between the Hospital and Health Service, GPs and the RACFs, providing truly patient-centred care.

Services such as this and local Residential Aged Care District Assessment and Referral teams, mean people like Billie no longer have to travel to a new and overwhelming environment like Emergency Departments and the RACFs are empowered to enhance the scope of the care they can provide.

The Residential Aged Care Facility Support Service is part of the broader strategy to improve the quality, safety and care of older Queenslanders.

Episodes

Billie's Story - Part one

Billie's Story - Part two

Billie's Story - Part three

podcast

Podcast

Listen to our podcast on Residential Aged Care Facility Support Service which is part of the broader strategy to improve the quality, safety and care of older Queenslanders.

Listen now

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Improving older Queenslanders

Visit the improving the quality, safety and care of older Queenslanders webpage to learn more about the improvements being implemented.

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Advancing Kidney Care 2026

Residential Aged Care Facility Support Service e

A program for high quality collaborative acute healthcare delivery to residents of aged care facilities

Learn more

darling downs health

Healthy Ageing: A strategy for older Queenslanders

The Healthy ageing: A strategy for older Queenslanders aims to improve health services for older Queenslanders.

View the strategy

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Clinical Excellence Queensland

CEQ are a trusted source for healthcare improvements and identifying innovations that could change care delivery. We lead and implement transformative improvements to the biggest healthcare challenges facing Queensland.
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