Evaluation and results
Patient satisfaction surveys demonstrate excellent patient satisfaction with the colposcopy service. Histology audits demonstrate a very high rate of operator reliability. A low rate of clients needing subsequent appointments with a medial specialist.
Lessons learnt
The difficulty changing a predominantly medical model of care to a nursing model and encountering some reluctance and scepticism from more traditional operators. Lessons included making sure the patient safety and satisfaction audits were shared with the team to demonstrate the safety, efficiency and acceptability of the service.
References
Todd RW, Wilson S, Etherington I, Luesley D. Effect of Nurse Colposcopists on a hospital based service. Hosp Med 2002; 63 (4): 218-23
Swanatt DR, Greenfield SM, Wilson S. Women’s Colposcopy Experience and Preferences:Mixed Methods Study. BMC Womens Health 2008; 8(1): 2