During the pandemic the statewide Assertive Mobile Youth Outreach Service (AMYOS) program utilised a framework that is based in neuroscience and psychology, and a systems-based approach, to manage youth who were isolated and high risk while being able to remain connected to a wheel of people who continued to learn and adapt. The AMBIT framework is not specific to youth psychiatry and can be used in any service within a hospital with great impact.
Moving Into An AMBIT Based Future With “Wheel” Changes
Summary
Aim
To demonstrate that wherever you are in Queensland, and whatever service you are from, if you have a framework that improves every aspect of service delivery (including maintaining connections between young people, families, networks and team members and being able to apply and adapt continued learnings in “real time") you can adapt to changing clinical practice parameters that occurred during the COVID-19 global pandemic.
Benefits
The AMBIT framework has resulted in a quick and effective change and importantly with no clinical disruption to an integrated technology-based service.
Results suggest:
- continued fidelity of AMBIT framework with telehealth and mobile technology
- improved relationships between young persons and stakeholders from real-time feedback
- improvement of staff attitudes and satisfaction through a supportive and structured model for working with complex young people, despite the changes with the COVID-19 global pandemic
- offers a manual and evidence-based framework to support practice
- offers a structured framework which supports local services to marry elements of externally-validated evidence-based practice with their own locally-derived “practice based evidence"
- further opportunities for collaboration and communication between other health teams.
Background
The statewide Assertive Mobile Youth Outreach Service (AMYOS) had to adopt various technology strategies to ensure continuity of 14 teams across 12 Queensland Hospital and Health Services (HHSs) during the pandemic. The challenge of managing the wellbeing of adolescents and families with complex mental health problems including social, emotional and intergenerational complexity was immense during the pandemic. However, the implementation of the Adaptive Mentalisation Based Integrative treatment (AMBIT) framework resulted in a smooth transition to different ways of working and successful service delivery.
Not only did service continue - it was enhanced through greater adaption and utility of technology to support direct feedback from young people, real time data and dashboards for service evaluation and research projects and improved connectivity with clinicians across Queensland working in the AMYOS program.