The Pull from emergency department (ED) model refers to the concept of patient flow based on the 'downstream' units (i.e. wards) asking for patients rather than the 'upstream' unit (i.e. ED),...
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![ssu](/sites/default/files/styles/project_tablet/public/2018-02/short-stay-unit.jpg?itok=ciM-qMQL)
An Emergency Department Short Stay Unit (SSU) is a unit managed by and attached to the Emergency Department (ED) and whose prime orientation is to manage acute problems for patients with an...
![hbcis-enhancement](/sites/default/files/styles/project_tablet/public/2018-02/hbcis-enhancement.jpg?itok=WK6pD0Kf)
This project improved Outpatient clinic utilisation through reducing the number of patients who fail to attend (FTA) their appointments.
![outpatient-viewer](/sites/default/files/styles/project_tablet/public/2018-02/outpatient-viewer_0.jpg?itok=7rA0U5-Z)
The RAP initiative is a joint undertaking by the Healthcare Improvement Unit and The Viewer team to deliver strategic improvements to Queensland Public Hospitals.
A transit lounge is a dedicated area preferably near the hospital entrance that helps timely transfer of patients to increase emergency department (ED) and ward bed availability. It can be...
![senior-early-assessment](/sites/default/files/styles/project_tablet/public/2018-02/primary-intervention-triage.jpg?itok=0bvPp-ah)
Senior Early Assessment, also known as Primary Intervention Triage or Senior Intervention Triage is a rapid multidisciplinary team response which enables early identification of required...
![clear](/sites/default/files/styles/project_tablet/public/2018-02/collaboration-for-emergency-access-research.jpg?itok=TX3wnYWl)
CLEAR uses a suite of indicators including quality and safety targets to measure ED performance against the four-hour emergency access target.
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