Discussion
Patients from existing Rheumatology Outpatient Department (OPD) clinics and confirmed gout patients from the department waiting-list were identified and streamlined across to the new clinic. Any inpatients diagnosed with gout were fast-tracked direct on discharge from hospital to reduce delays on the usual wait-list. The clinic emphasises the importance of medication adherence, up-titration of medications in a treat-to-target approach to urate levels and provision of education regarding disease process and medications. Concerns or complications are referred back to the medical team or nurse practitioner for further advice/in-person review.
Patients can attend TH appointments with increased convenience for those with work and other responsibilities thereby increasing adherence. Fast-tracking appointments directly optimises clinic resources, reduces patient waiting times thereby improving time to treatment initiation and titration, allowing best possible patient outcomes
The following indicators were measured:
- retrospective clinical audit of gout patients within GCHHS
- total numbers of patients seen by the CNC in the nurse-led gout clinic
- number of patients transferred from General Rheumatology OPD clinics
- number of patients streamlined from the Rheumatology waiting-list
- number of patients streamlined from hospital admission on discharge
- number of patients streamlined from ED
- number of patients discharged back to GP once stable
- number of patients re-referred back to Rheumatology department after discharge to GP care.
Between 1st Feb 2021 and 28th Feb 2023, there were 402 presentations to the ED with gout and 114 hospital admissions with an average length of stay being two days. We will be analysing the most recent data in due course.
Initially, 16 patients were identified from the outpatient rheumatology clinics but this was limited by the search functionality. There are clearly many more gout patients that we currently review and so, as gout patients are booked/seen in the General Rheumatology OPD clinics, they will be referred across to the nurse-led clinic for ongoing care. This number quickly increased to 39 patients.
Eight patients were identified from the department long waiting-list. Again, this was limited by the search functionality and the quality of the referral. As new referrals are received, appropriate patients will be streamlined to the nurse-led clinic.
After 6 months of service, 46 patients are now being reviewed in the new clinic which equates to 114 occasions of service. We have been able to fast track 8 patients from inpatient stays. This pathway was only commenced 3 months ago.
To date, 12 patients have reached their target urate levels, are stable and ready for discharge. Two patients have already been discharged to their GP with individualised plans including flare management.
As the clinic was implemented prior to Christmas and there was also a change in Advanced Trainees, the service was not at full capacity and took time to grow. Numbers are now steadily increasing and is expected to continue.
Although we will formally analyse data, we have noticed that patients will contact the CNC-led service first before presenting to ED. There have been no re-referrals back to the General Rheumatology OPD clinic thus far and no patients have been discharged due to multiple attendance failures which is unusual for this cohort of patients.
The new service has been well-received by patients. They often look forward to hearing their results and appreciate the extra care and support that is provided. This leads to a good therapeutic relationship which improves the overall patient journey. Patients are more likely to have better attendance rates and adhere to medications.
Lessons learnt
During the planning and implementation of the new CNC-led gout service, it was important to start with a strong business case to present to the rheumatology team and the Division of Medicine.
The finance team was able to determine the minimal patient numbers to be seen to generate enough activity-based funding to secure the service. It was important to capture all activity including ad hoc appointments, emails and phone calls in-between visits for flares or concerns.
Setting up different referral pathways for clinics was important using clear guidelines. It was also essential to communicate these to all members of the referral and administrative teams so the appropriate referrals were being reviewed and managed in a timeline manner.
To ensure ongoing continuity of care and good communication, all patients are provided with a telephone contact and email address if they have any flares or questions in-between appointments.
Although this innovation was initiated at GCUH, this model of care could be used state-wide and nationally for the care of patients living with gout.
References
Doherty M et al (2018) Efficacy and cost effectiveness of nurse-led care involving education and engagement of patients and a treat-to-target urate-lowering strategy versus usual care for gout: a randomised controlled trial. The Lancet 2018 Oct 20;392(10156); 1403-1412
Fitzgerald JD et al (2020) 2020 American College of Rheumatology Guideline for the management of gout. Arthritis Care & Research Vol 72, No 6 June 2020, 744-760
Pathmanathan K et al (2021) The prevalence of gout and hyperuricaemia in Australia: an updated systematic review. Semin Arthritis Rheum 2021 Feb; 51(1);121-128
Perez-Ruiz F et al (2020) High rate of adherence to urate-lowering treatment in patients with gout: who’s to blame? Rheumatol Ther 2020 Dec; 7(4); 1011-1019