This initiative improves the referral process by establishing a single point of entry for all back pain patients. A single screening and triage hub will review all new referrals and those waiting to see a specialist. It will be staffed by a General Practitioner with Special Interest (GPwSI) in back pain and a senior allied health professional. They will aim to connect patients to appropriate services as rapidly as possible, form alliances and improve communication between healthcare professionals. There will also be substantial education components to empower patients and primary care providers to manage and treat back pain.
Improving Care of Patients with Back and Neck Pain
Summary
Aim
The aim of the MNHHS Back and Neck Pain Pathway project was to deliver a patient centred back pain service that focuses on; coordinated care, improved access to services, timely treatment, the right level of care for patients and tailored education for patients and care providers.
Benefits
- Coordinated care
- Improved access to services
- Timely treatment
- The right level of care for patients
- Tailored education for patients and care providers.
Background
Back pain is the worldwide leading cause of disability. One in six Australians suffer with back pain which greatly impacts on the individual’s quality of life and has wide spread economic impact. This equates to 100,000 MNHHS adult residents and around 28,000 residents over 65 years of age affected by significant back pain. The cost of treating back pain in Australia is approximately $5 billion every year.
The Integrated Care Innovation Fund provides financial support to innovative projects that deliver better integration of care, address fragmentation in services and provide high-value healthcare. Funded projects also demonstrate a willingness to embrace and encourage the uptake of new technology alongside the benefits of integrating care and improving communication between health care sectors.