The Statewide Surgical Services Forum, held on 14 September 2018, was attended by more than 100 senior Queensland Health clinicians. It was chaired by Dr Robert Franz, on behalf of the Statewide Surgical Advisory Committee (SAC), with support from the Healthcare Improvement Unit. This year’s theme was What really matters? and focused on the important issues within the consistently dynamic environment clinicians face each day.
Speakers—including Rod Stone, International Check and Training Captain at QANTAS; Associate Professor Arthur Richardson, University of Sydney; and Professor Ian Harris, Liverpool Hospital—discussed system and process safety, quality, and value. Lessons learned in aviation and health industries were shared by the speakers, providing discrete and real examples of quality and outcome monitoring processes, peer management, and ideas for optimising value within surgical services.
A session on the increasing digital healthcare environment was conducted, with clinicians at the forefront of this evolution presenting on their implementation experiences from organisational and operational perspectives. HENRI, an application operating within the Metro North Hospital and Health Service (HHS), was also discussed. HENRI has been designed to facilitate 2-way communication and documentation of emergency referrals between facilities. It replaces ‘invisible’ emergency consultation telephone conversations.
Dr Franz said he felt this year’s forum was ‘one of the most productive forums ever held, contributing significantly to the area of improving quality outcomes.’ He also reinforced that through good attendance, active participation and inclusion of a diverse range of craft groups, these forums resulted in real outcomes.
A key recommendation from the forum included progressing the American College of Surgeons National Surgical Quality Improvement Program (ACS NSQIP®)—an internationally validated, risk-adjusted, outcomes-based program—used to measure and improve the quality of surgical care.
Approval and funding to conduct a pilot of the ACS NSQIP program was endorsed after the Statewide Surgical Services Forum, with HHSs invited to apply to conduct a proof of concept implementation. It is anticipated 2 sites—1 metropolitan and 1 regional—will be appointed with implementation to occur from 1 February 2019 to 31 January 2020.
For more information, please call Graeme Filippi, Healthcare Improvement Unit, on 3328 9015 or email Surgical_Advisory_Committee@health.qld.gov.au.