The Improving Quality of Care Workshop was held to inform work being undertaken through the Improving quality of care and choice of care setting for residents of aged care facilities with acute healthcare needs project. The workshop brought together expert clinicians working in the care of older people and provided an opportunity to share the learnings from the various existing statewide models of care providing in-reach and outreach Residential Aged Care Facility (RACF) services.
Dr Ellen Burkett, clinical lead in our Healthcare Improvement Unit, shared with participants the resources that are being developed through the project. These include a geomap of statewide residential aged care facilities by Hospital and Health Service (HHS) and a suite of guidelines to assist with clinical decision making for residential aged care facility staff and emergency department clinicians, regarding the care of older persons. The guidelines will be available for use by all HHSs and include topics such as:
- Management of residents with unstable vital signs
- Recognition of deteriorating resident
- Checklist for contact
- Challenging behaviour
- Blocked IDC
- Subcutaneous fluids
- Urinary tract infections
Workshop participants stated the day was very informative and agreed the resources will be a valuable asset to guiding decisions on the most appropriate place to care for residents of aged care facilities. A community of practice group will be established to facilitate continued sharing of statewide resources and to guide the project outcomes.
Additional information on some of the work being undertaken by the Healthcare Improvement Unit to improve access to emergency care is outlined in the Emergency Care Action Plan and projects such as GEDI can be found in our Improvement Exchange. The is also relevant to this body of work.